Question 1

How do I get to the island?

Accepted Answer

Most guests come on a boat tour from Hurghada marina — operated by our trusted partners — with free hotel pickup. The crossing is about 30 minutes. Already have transport? Book island activities on their own.

Question 2

Is hotel pickup included, and where does it run?

Accepted Answer

Free hotel pickup is included on most boat tours from the main Hurghada resort zones — Sahl Hasheesh, El Gouna, Makadi and the central hotels. Your exact pickup time depends on where you’re staying; we confirm it with you after booking. Staying further out? Message us before you book and we’ll check the route.

Question 3

How long is the boat crossing to Orange Bay?

Accepted Answer

The crossing from Hurghada marina is roughly 30–45 minutes depending on the tour and the sea that day. You’ll be on the sandbank with plenty of island time before lunch.

Question 4

I already have transport to the island — can I just book activities?

Accepted Answer

Yes. If you’ve arranged your own boat or you’re arriving with another operator, book Orange Bay island activities standalone — no boat tour required. Just bring your island entry and we’ll have your day ready.

Question 5

What time should I be ready for pickup?

Accepted Answer

Most pickups run in the early morning so you catch the calm water and a full day on the island. We send your confirmed window ahead of time — being ready 10 minutes early keeps the whole route on schedule.

Question 6

What’s included on the island?

Accepted Answer

It depends what you book: island entry and a sunbed at minimum, up to all-inclusive lunch, drinks and activities, or a private VIP cabana with a host.

Question 7

Is it good for families and non-swimmers?

Accepted Answer

Yes — the sandbank is shallow, life jackets are on hand, and Aqua Gym, loungers and the beach suit every pace.

Question 8

What should I bring for the day?

Accepted Answer

Swimwear, a towel, reef-safe sunscreen and a hat cover the essentials. We have sunbeds, shade and a beach bar on the sand; lockers are available for valuables. Bring a little cash or a card for anything you add on the day.

Question 9

Are food and drinks available on the island?

Accepted Answer

Yes — there’s a beach restaurant, an all-day bar and a BBQ buffet. You can go à la carte, fold lunch and drinks into an all-inclusive package, or simply add drinks to your day. Vegetarian and halal options are always on the menu.

Question 10

Is there shade, and is the island wheelchair-friendly?

Accepted Answer

There’s shaded seating, loungers and covered cabanas across the beach. The sandbank is flat and walkable; if you have specific access needs, message us first and we’ll talk through the boat transfer and what works best for you.

Question 11

What’s the difference between a boat tour and an island activity?

Accepted Answer

A boat tour is the trip out to the island (snorkel, sunset or dolphin trips, run by partner operators that stop at Orange Bay). Island activities — water sports, dining, Aqua Gym, VIP — are what you do once you’re here. Book either, or add activities to a tour.

Question 12

Can I book activities without a boat tour?

Accepted Answer

Yes. If you’ve already got transport to the island, book activities standalone. Otherwise add a partner boat transfer in the same flow.

Question 13

Who operates the boat tours?

Accepted Answer

The boat tours — snorkel, sunset and dolphin trips — are run by our trusted partner operators, with licensed crews and free hotel pickup. Every trip includes Orange Bay island as a stop. We handle the booking so it all lives in one place; the boat is the transport, the island is the destination.

Question 14

What exactly counts as an “island activity”?

Accepted Answer

Island activities are Orange Bay’s own — everything you do once you’re on the sand: water sports (jet-ski, parasail, seabob), beach dining, our signature Aqua Gym and wellness, and VIP cabanas. These are what make the island the island.

Question 15

Can I add island activities to a boat tour I’m booking?

Accepted Answer

Absolutely — that’s the whole idea. Any partner boat tour can carry Orange Bay island activities as add-ons in the same booking flow, so your island stop becomes the best part of the trip rather than a quick pause.

Question 16

How do I pay? Can I pay a deposit?

Accepted Answer

Pay securely online by card. On most experiences you can reserve now with a small deposit and pay the rest later.

Question 17

Can I cancel or change my booking?

Accepted Answer

Yes — most experiences come with free cancellation up to 24 hours before your date, and you can change the date subject to availability. Your confirmation email has the exact terms for what you booked and a link to manage it.

Question 18

How much deposit do I pay, and when’s the rest due?

Accepted Answer

On most experiences you can reserve now with a small deposit and pay the balance later — handy if you’re planning ahead. The deposit and remaining balance are shown clearly before you confirm, with no surprises on the day.

Question 19

Is online payment secure?

Accepted Answer

Yes. Card payments are processed over an encrypted, PCI-compliant connection with 3-D Secure verification — your card details never touch our own servers. You’ll see the secure-payment confirmation at checkout.

Question 20

Do you accept promo or voucher codes?

Accepted Answer

You can apply a valid promo or voucher code at checkout and the discount is taken off before payment. Newsletter subscribers get a welcome offer — and an island day still starts from just €29.

Questions, answered.

Getting there & hotel pickup

On the island

Boat tours vs island activities

Booking, payment & cancellation

Ask a human — or our island concierge.

Before you go

The Island

Experiences

Gallery